Contact

Do you need support during the coronavirus crisis?

If you are vulnerable or at risk and need help collecting shopping, medication or other essential supplies, please call:

0808 196 3646 (8am to 8pm)

NHS Volunteer Responders

Please visit NHSVolunteerResponders.org.uk if you are a NHS Volunteer Responder or want to know more about the programme.

General enquiries

If you have a general enquiry, want to find out about volunteering or our services for yourself or a loved one or if you just want to get in touch to find out more about us then you can contact us in the following ways.

Complete our online form and we'll get back to you as soon as possible.

By phone

*0330 555 0310

9am to 5pm Monday to Friday

*All calls charged at a standard rate when using a landline. Calls from other providers or from mobile phones may be charged at a higher rate. Your call may be recorded for quality or training purposes.

By post

Alternatively you can write to us at: Royal Voluntary Service
Beck Court
Cardiff Gate Business Park
CARDIFF
CF23 8RP

Making a compliment, complaint or comment

Royal Voluntary Service aims to maintain high standards in all of its work, but we recognise that we can sometimes get things wrong despite our best intentions.

Without your feedback on these occasions we would not be able to improve the service we offer to you in the future, and therefore we value and take seriously any feedback you provide.

More information can be found in Compliments, Complaints and Comments Policy and Procedure.