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Smart meters

Royal Voluntary Service is working with Smart Energy GB to highlight how switching to a smart meter can help you manage your energy at home, and stop you having to take inconvenient meter readings.  

Download a copy of If you're on a budget a smart meter could make life easier, or print out this page to give to someone you know.

Smart meters are the next generation of gas and electricity meter and replacing your traditional meters with smart meters means you can:

  • See exactly how much energy you’re using so on those chilly winter nights, when you might be concerned about the cost of turning the heating up, you can keep warm knowing exactly what it’s costing.
  • Monitor energy use to help you spot where you are wasting energy and where you could reduce and cut energy costs. For example, you can save around £35 a year just by remembering to turn your appliances off standby mode according to of the Energy Saving Trust.
  • Receive accurate bills based on actual rather than estimated meter readings making it easier to budget.

You can also top up via an app or your phone with a smart meter for prepay – meaning no more later night trips to the shop!  You can always still top up at the shop if you prefer though.  

“62% of those with a smart meter would recommend one”*

Installed by your energy supplier, Smart Meters come with a handheld in-home device that shows you exactly how much gas and electricity you are using, in near real time, in pounds and pence.

Smart meters measure your energy usage and automatically send these readings to your energy supplier so you won’t have anyone coming round to read your meter, or need to search in hard to access cupboards to take readings yourself.

"I got a smart meter not only to save money, but to help with my knee disability. I am unable to read my meters because of the position they are in. It has been a godsend to me, enabling me to have a bill with a reading that is correct and not estimated."


Benefits of smart meters to blind and partially sighted customers

Accessible in-home displays have been developed in partnership with the Royal National Institute for the Blind (RNIB). They have additional accessibility features such as large buttons, text-to-speech functionality, and more.

If you or a family member have sight loss or other accessibility needs, contact your energy supplier to discuss the available options.

Watch how a smart meter has made a difference

Mary has dementia and lives by herself in her own home, but still struggles with bills.

How to get a smart meter

Your energy supplier will be able to provide further information on smart meters, including the accessible in-home display. Check your gas or electricity bill for your supplier’s contact details.

Download a copy of If you're on a budget a smart meter could make life easier to give to someone you know.

If you're on a budget a smart meter could make life easier cover*Populus commissioned by Smart Energy GB, (March 2020), Smart Energy Outlook