Enquiry service

WRVS Archive & Heritage Collection enquiry serviceRoyal Voluntary Service offers a free enquiry service, where we will spend up to one hour answering enquiries about the history of WVS/WRVS/Royal Voluntary Service using the records held in our Archive & Heritage Collection.

This service is provided by our team of volunteers at the Archive & Heritage Collection supervised by the Archivist.

You can make an enquiry online or contact us by post or by phone.

We’ll aim to answer your enquiry to the best of our ability within 20 working days, however as the service is principally staffed by volunteers, at busy times it may take considerably longer to get back to you.

Copies of documents are available on request. Please note that there is a charge for this service and you will be required to complete and post to us a copyright declaration form. For more information please see the ordering photocopies page.

For full details of the enquiry service, please see our access policy.

If we are unable to fully answer your enquiry in the free hour, we also offer a paid for research service, for enquiries which require more research.

Please be aware that due to the nature of historical research and the survival of records, it may be that despite additional research Royal Voluntary Service may still not be able to answer your enquiry.

Royal Voluntary Service is a registered charity, dedicated to the care of older people through volunteering. In answering your enquiries Royal Voluntary Service is using valuable resources that could be used to help older people in the community. If you feel you are able please give a donation to help cover the cost of answering your enquiry.

Royal Voluntary Service...

...is a national charity built on local volunteering, giving support to people who need it in hospitals and in our communities.

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