Enquiry service

Enquiry Service
Royal Voluntary Service offers a free enquiry service, where we will spend up to one hour answering enquiries about the history of WVS/WRVS/Royal Voluntary Service using the records held in our Heritage Collection.

This service is provided by the team of volunteers at our Heritage Collection supervised by the Keeper of Heritage.

You can make an enquiry online or contact us by post or by phone.

We’ll aim to answer your enquiry to the best of our ability within 20 working days, however at busy times it may take longer to get back to you.

Copies of documents are available on request. Please note that there is a charge for this service and you will be required to complete and post to us a Copyright Declaration form. For more information please see the ordering photocopies page.

For full details of the enquiry service, please see our access policy.

If we are unable to fully answer your enquiry in the free hour, we also offer a paid for research service, for enquiries which require more research.

Please be aware that due to the nature of historical research and the survival of records, it may be that despite additional research Royal Voluntary Service may still not be able to answer your enquiry.

Royal Voluntary Service is a registered charity, dedicated to inspiring the gift of volunteering to meet the needs of the day in their communities. In answering your enquiries Royal Voluntary Service is using valuable resources. If you feel you are able please give a donation to help cover the cost of answering your enquiry.

80 years in pictures

See our remarkable story through a collection of photographs from our Heritage Collection and today's volunteers in action.

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Royal Voluntary Service...

...is a national charity built on local volunteering, giving support to people to meet the needs of the day in the NHS and in our communities.

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