Core
Essential training for manager on compliance and other mandatory topics
Management Development Hub
Welcome to our NEW Management Pathway
We are excited to launch the ‘Management Pathway’ - a new development opportunity for Managers. Find out more about the programme by watching the introduction video below: Dates for each of the modules will be released as the module is ready to launch. Scroll down to book your place on a module.
Watch the induction video
Watch how to get started
You can book your place on a module by clicking the button below:
The Management Pathway has two sections, Core & Success
Success
Training for managers to support individual development
Core
Essential training for manager on compliance and other mandatory topics
Success
Training for managers to support individual development
Core modules
Supporting Wellbeing
Welcome to the Supporting Wellbeing Module. This session will last approx 3hrs and the objectives of this module are:
- Explore Wellbeing in the workplace and recognise the early signs and symptoms of poor wellbeing.
- Discuss Managers responsibilities in supporting employee's wellbeing and mental health.
- Review tools and resources available to help managers to support employees and promote self-care.
- Identify when and how to report any concerns.
Building Inclusive Teams
Welcome to the Building Inclusive Teams Module. This session will last approx three hours and the objectives of this module are:
- Exploring key inclusive concepts
- Creating an inclusive environment
- Recognising bias and its impact
- Addressing and reducing bias
- Promoting allyship and advocacy
- Building an EDI action plan
Shaping our People Experience - Your role in the journey
Welcome to Shaping our People Experience - Your role in the Journey
We want our people to have a great experience with us from Day 1 and it's the responsibility of the manager to ensure a person’s journey is positive, fair and aligned with our policies and values.
These are the module objectives. We want to…
- Help you understand the RVS strategy and how your role as a manager actively contributes to achieving our organisational goals.
- Review how our Stella values connect to your leadership role and discuss practical ways to embed these values in your everyday management approach.
- Clearly outline your responsibilities at each stage of the employee and volunteer journey — from recruitment and onboarding to development, performance management, and when people leave the organisation or move into a new role.
- Introduce you to the resources, policies, and tools available to support you in your role as a manager.
Download Stella Values at a Glance
Your Volunteers - Part 1
Welcome to the Your Volunteers - Part 1 Module. This session will last approx 2hrs and the objectives of this module are:
- Explain the main differences between looking after employees and volunteers.
- Describe the different methods and resources required to engage volunteers at all stages of their journey
- Identify what type of recruitment strategy will suit different service types
- Clarify your role in attracting and recruiting volunteers and identify who else can help with this
- Describe what you need to Start, Stop and Continue to improve your volunteers first days and weeks as a Royal Voluntary Service volunteer.
You do not have to directly manage any volunteers in order to attend this course. We can all have a positive impact on how we inspire and enable people to get the most out of being a volunteer.
Supporting Safe Working for Home & Remote Workers
The Supporting Safe Working for Home and Remote Workers Module covers specific Health & Safety (H&S) and Safeguarding responsibilities for Managers of home-based employees, but also for employees that are majority home-based or may also carry out duties remotely, for example visit our services or attend meetings remotely from their home base.
Please refer to the Employee Compliance Matrix to review whether this module is a requirement for your role (Level 11 only).
Access the module - Supporting Safe Working Module
Health and Safety Level 2
For some roles, you may be required to complete Health & Safety Level 2.
This course is provided by an external organisation and costs £17.50 per delegate. Please discuss with your manager if you are required to complete this, email your Employee number, full name and a cost code to learning@royalvoluntaryservice.org.uk so we can register you.
Safeguarding Level 2
All managers of employees and or volunteers are required to complete Safeguarding Level 2 training. This is to ensure you are aware of your responsibilities when it comes to keeping everybody in the Charity safe from harm and abuse. The course is delivered via Microsoft Teams and is approx 2 hrs.
Before booking your space on the Level 2 course, please complete the Level 1 training
The course will cover:
- Look at why safeguarding is important in the work that you do
- Understand why consent is important and look at reasons for overriding consent
- Understand the concept of Making Safeguarding Personal
- Explore best practice for safeguarding reporting and escalating
- Apply safeguarding practice to real life scenarios using case studies
Course objectives:
- Make a detailed internal referral that reflects issues of consent, capacity and individual preferences
- Follow best practice for SG reporting and escalating
- Support for staff and volunteers who raise SG concerns
Success modules
Stepping into management
... Coming soon
Managing styles & situational leadership
Coming soon ...
Developing teams
Coming soon ...
Attracting & recruiting employees
Coming soon ...
Introduction to coaching
Coming soon ...
Managing performance
Coming soon ...
My development pathway
This document is your personal development plan for the Management Pathway. Use this to record your attendance at each module or make a note of the date if you have already completed a module. This is a live document that you discuss with your manager at PDR’s, 1:1’s etc.
Learning is an ongoing process and from each of the modules you should have some learning to put into practice in your everyday role. We encourage you to reflect after each module and make reflection notes to help you embed the learning.
Reflecting on your learning
Taking the time to reflect and draw some conclusions from your learning from these modules is key to making the most of these activities. Reflection will also help you learn from specific events or experiences in your day to day work. This is essential to your development. Reflection does not come easily to us all. As well as thinking about what you have experienced, we advise making notes and talking it over with your manager or colleague. This is especially useful in deciding how you will apply your learning, what you will try to do differently, and how your manager can support you. Look out for the reflection prompts after each module.
Some examples are provided below:
| What module does it relate to? | What are your key learning points? | What will you continue to do as before? | What will you polace to do differently? | Who can support you to implement yoru learning? | Comments |
| Safeguarding Level 2 | Importance of capturing correct information on a referral form, consent, capacity, children involved | Make notes when having conversations to ensure all info is captured | Make sure my team fel confident in having safeguarding conversations and gather all the information | My team, add safeguarding as an agenda item at all team meetings. Review all team safeguarding traiing records. | |
| Health & Safety Level 2 | Importance of reviewing risk assessments in my service and for my team | Review rish assessment annually | Make the team aware that any changes to their work environment need to be discussed in case of risk assessment needs changing | My line manager, my team, review H&s documents on the document library |
Development plan
The Management Pathway will evolve, and new modules will be added over time, we should look to continuously develop ourselves and creating a development plan will help this. Most learning takes place from experiences and being proactive with learning. Use the development plan template to record additional learning you will commit too. This can be anything from attending another module, reading a book or talking to another experienced colleague.
| What do I want/need to learn? | Which module does it relate to? | What will I do to acheive this? | What resources or support will I need? | What will my success criteria be? | Target dates for review and completion |
| Better understanding of Equality, diversity & inclusion | Equality, diversity & inclusion for managers | Complete e-learning module | Access to the e-learning site and module | Completed the e-learnig module and discuss what I have leant with my manager | June 2025 |
| Read the book 'Sway' by Pragna Agarwal | Purchase the book | I will have better understanding of inconsious bias and how this can affect my day-to-day relationships | Sept 2025 | ||
| Watch the Ted talks 'How to overcome biases' | Internet access, find the YouTube channel and video | As above | August 2025 |
Management Pathway Resources
We also have a number of additional resources to support you on your journey - Please click on the link below to access. This content is not mandatory but available to support your development.