Why partner with us

strategic charity partnershipsRoyal Voluntary Service delivers cost-effective, life-changing support to older people in England, Scotland and Wales. Much of our work is delivered with the help of strategic partnerships with local authorities, clinical commissioning groups, private companies, trusts and other charities.

Our vision for older people

Our aim is to help older people live independently at home, but in a way that keeps them physically and mentally well, feeling valued and involved in their local communities.

Years of voluntary work have told us that it is often the simple and practical support that makes the most difference to someone’s life. So we spend time with people, helping them with household tasks, supporting people to get out to appointments at the doctors or the hospital, and helping people stay socially connected, fit and active.

However we know that the most valuable thing we offer is volunteer time. It’s what older people tell us helps them the most. Having someone to spend a bit of time with is so vital when you live alone – which is why our ethos is ‘sharing time changes lives’.

Our approach to volunteering

Royal Voluntary Service has 75 years of managing volunteers, so our volunteers are skilled, professional and caring. This was recognised in 2012 when we were the first national volunteering organisation of our scale to be awarded the Investors in Volunteer accreditation.

We match our volunteers’ skills and experiences with the needs of the older person or people they are supporting. Many of our volunteers become their lifeline and a vital part of helping an older person stay well, physically and mentally.

Anything that we cannot provide, we find another local voluntary organisation that is better placed and introduce them to the older person or their family member.

Our work with partners: a focus on outcomes

We know it’s important with limited budgets and diminishing in-house resources that any support our partners provide delivers a result that makes good business sense. We align the outcomes we strive for with your own and continually evaluate the impact of our services on the older people we support. Our outcomes are measurable, proven and significant.

The overwhelming primary emotional benefit we achieve is reducing isolation. Through local services delivered face to face, whether the output is a lift in a car, a pub lunch or a book from the library, the outcome is greater social contact and reduced isolation. We enable people to live independently at home for longer. The primary tangible benefit of our community services is to enable older people to see a friendly face and secondary to carry on doing something they enjoy.

Some impact statistics

  • 96% of our social and lunch club customers feel less isolated and more involved with their local community.
  • 91% of older people currently using Home from Hospital services felt it made a lot of difference to their lives.
  • 86% of our home support customers say they feel less isolated.
  • 74% of our customers do not have to ask as many favours of friends and family.

We believe...

...that every older person should have the opportunity and choice to get more out of life.

About Royal Voluntary Service  

Real life stories

See how Royal Voluntary Service volunteers give their time to make life better for older people in their local communities.

Meet our volunteers 

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