Local authorities

An older lady taking part in  keep fit sessionWe already work with over 200 local authorities and support over 100,000 older people every month. Our point of difference is our user-centred approach. What matters is that every older person can get the help they need locally to live the life they want.

What makes us unique is a powerful combination of face to face personal support and practical locally delivered services personalised to the needs of that individual.

We enable the individual user to choose, control and as with personalised budgets or self-directed care, directly able to purchase the support they need.

Royal Voluntary Service enables maximum return on public sector investment in services for older people through:

    • clear value for money through volunteer delivered services that can help build a big society
    • Royal Voluntary Service is a single point of contact for a range of local service provision which reduces administration and delivery costs
    • measurable proven impact on outcomes
    • enhanced social return on public investment through building local capability and strengthening community cohesion
    • agreed Service Level Agreements and user KPIs
    • user engagement through ongoing service research monitoring and three year well-being research programme
    • benefits of national organisation sharing best practise across the country.

    We have Seven Pillars of Support to help meet the social care needs of people in your area.

    Pillar 1
    Ensuring older people are at the heart of what we do

    Pillar 2
    Focusing on outcomes

    Pillar 3
    Prioritising services that promote well-being

    Pillar 4
    Understanding local needs

    Pillar 5
    Delivering Value and Social Return on Investment

    Pillar 6
    Innovating and growing to meet expected demand

    Pillar 7
    Continuing to develop our professional partnerships



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    We believe...

    ...that every older person should have the opportunity and choice to get more out of life.

    About Royal Voluntary Service  

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