Our website and our microsites that are available from our website (“our sites”) use cookies to distinguish you from other users of our sites. This helps us to provide you with a good experience when you browse our sites and also allows us to improve our sites.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

The cookies we use include "analytical" cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the sites when they are using them. This helps us to improve the way our sites work, for example, by ensuring that users are finding what they are looking for easily. We also use "marketing cookies" which are used to track visitors across websites. The intention is to display ads that are relevant and engaging.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose More information
Session  ASP.NET_SessionID This cookie is essential for the online operation of the site to enable the user to move from one page to another. This cookie is deleted when you close your browser.  
Session  lpm2_session This cookie is essential for the online operation of the payment pages to enable the user to move from one stage of the signup process to another. This cookie is deleted when you close your browser or complete your transaction  
 source This cookie allows us to track where you may have come from so that we can make improve our advertisements and reduce cost. This cookie is deleted when you close your browser.  
Twitter  _lang    
Google Analytics _utma
These cookies are used to collect information about how visitors use our sites. We use the information to compile reports and to help us improve the sites. The cookies collect information in an anonymous form, including information such as the number of visitors to the sites, where visitors have come to the sites from and the pages they visited. Click here for an overview of privacy at Google

Allows tracking of YouTube video views and preferences
Allows tracking based on location


Facebook places both a Pixel and a cookie that enables Royal Voluntary Service to measure, optimise and build audiences for advertising campaigns served on Facebook. In particular, it enables Royal Voluntary Service to see how our users move between devices when accessing the Royal Voluntary Service website and Facebook. By analysing which content a user has viewed and interacted with on the Royal Voluntary Service website, it ensure that Royal Voluntary Service’s Facebook advertising is seen by those users who are most likely to be interested in such advertising.
Click here for more information about Facebook cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our sites.

To find out how to disable cookies in your browser please click here.

Except for essential cookies, all cookies will expire after two (2) years.

Royal Voluntary Service... a national charity built on local volunteering, giving support to people to meet the needs of the day in the NHS and in our communities.

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