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Royal Voluntary Service blog
Find out about the people behind Royal Voluntary Service in our series of guest stories from our volunteers, staff and partners.

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“Volunteering gives me so much joy”

Shirley Hill, RVS volunteerMeet Shirley who volunteers twice a week serving coffee and cake at the Vintage Tea Room at Chesham House in Lancing. She also volunteers at their Lunch Club, which serves sociable meals to older people. She started volunteering a couple of years ago and it helped her to re-connect with life after losing her husband.

“I absolutely love volunteering, it gives me so much joy. I was very down after losing my husband, who I had nursed for 6 years. I didn’t want to go out or do anything. It was only after some counselling sessions that I started to feel more positive about life. Someone recommended that I start volunteering and I haven’t looked back.”

Volunteer and make a difference

Shirley volunteers every Tuesday and Wednesday in the tea room with her friend Angela: “I serve the delicious homemade cakes and Angela makes the drinks. I met Angela through volunteering and we are a great double act! We just love chatting to the members and making people laugh.”

Angela and Shirley

“I would recommend volunteering to anyone. After retiring it’s hard to just down tools and manage all the extra time you have. I was shy at first but I soon got into it and now can’t imagine my life without it. I’ve so many new friends and it’s nice to know that you are helping older people who don’t have anyone to talk to unless they come into the tea room. It’s so nice to be needed.”



Shirley was featured on Good Morning Britain with our ambassador, Wayne Sleep. Find out more about volunteering to make a difference in your community or get support near you.

Posted by Shirley Hill at 00:00 Tuesday, 17 January 2017.

Labels: Volunteering

Why we value Investing in Volunteers

Investing in VolunteersWe have just received the great news that we have retained our Investing in Volunteers Status (IiV). This is a quality standard that recognises our commitment to high quality volunteering standards and checks that we are providing this to those who volunteer for us.

The assessors visited a number of our volunteers in a selection of services in England, Scotland and Wales to hear what it is like to volunteer with Royal Voluntary Service. An online survey was also used to gather feedback and to find out how we matched up to the standard.

So we’ve achieved the standard but also received valuable feedback on how we can do even better in certain areas. This will be really useful as we seek to improve the volunteer experience further.

Throughout Royal Voluntary Service, our volunteers deliver incredibly valuable support to older people in their communities and in hospital. They are the backbone of the charity and have been for over 75 years. We have always got opportunities for volunteers who want to use their skills to help us and as our IiV accreditation shows, we’ll do our best to provide good volunteering in return.

We are really grateful for all our volunteers, the time they give and the work they do delivering such a fantastic service to older people. Going forward, we recognise there is so much more we can do so we’d love to have more volunteers on board helping provide more of the practical support that is so appreciated. And having achieved IiV again we want to build on this and provide an even better volunteer experience.

Richard Bragg, Volunteer Partner

Posted by Richard Bragg, Volunteer Partner at 14:00 Wednesday, 15 July 2015.

Labels: Volunteering