Accessibility help

In reference to of the W3C Accessibility Guidelines, Royal Voluntary Service is working towards complying with priority 1 (“single A”) check points as the minimum standard . We are continually making improvements to meet these guidelines, and our website has been designed with the following accessibility guidelines in mind:

  • Our pages are designed so that they can be viewed at a target screen size of 1024 by 768 pixels.

  • Page structure is conveyed using header elements.

  • A stylesheet is used on our website and relative font sizes on all text with the exception of graphical text.

  • Text can be increased or decreased in size by using the "view" option in your browser or by using the test increase function on the website

  • Images that convey important information have alternative text.

  • No information is exclusively conveyed using colour.

  • A site map is available to provide information about the layout of the website.

Downloading pdf documents

To read PDF documents with a screen reader please link to the Access Adobe website which provides useful tools and resources. Adobe also has a free online conversion tool for pdfs.

Browser compatibility

The following operating system platforms and browsers will be targeted for optimised performance and presentation. It may not always be possible to replicate pixel-perfect matches across all browsers and / or platforms due to their individual handling of XHTML, CSS & JavaScript, but every effort will be made to do so where possible.

Windows XP, Vista & Windows 7

  • Firefox 3.5

  • Firefox 3.6

  • Internet Explorer 6

  • Internet Explorer 7

  • Internet Explorer 8

  • Opera10

  • Chrome 3

  • Chrome 4

  • Safari 4


  • OSX

  • Firefox 3.5

  • Firefox 3.6

  • Opera10

  • Chrome 4

  • Safari 4             

Accessibility considerations

Where necessary, code will be implemented to allow the website to degrade gracefully so that the site is still usable. These instances will occur if certain technologies or ways of presentation elements that are unavailable within the user’s browser, including but not limited to CSS and images.

This will also occur for browsers which are unable to execute scripts or if the user does not have proprietary software installed; for example Flash or Silverlight (if applicable).

While every effort is made to allow the website to function with JavaScript disabled there may be some instanced where this is not possible.

However, a message will be displayed to the user prompting them to enable JavaScript in order to use the affected area of the website.

For a full list of check points, visit for further details.

Get in touch

If you have difficulty accessing the site or have any comments or feedback, please do not hesitate to contact us.