Betsi Cadwaladr University Health Board

Royal Voluntary Service operates a range of services at Ysbyty Gwynedd in Bangor: On Ward, in the patient transfer lounge and front of house, guiding and accompanying patients to appointments.

Our volunteers in the patient transfer lounge collect medication and signpost to local services as well as talk to patients and provide refreshments. During 2018, our volunteers supported upwards of 2,600 patients in the
lounge, giving hospital staff the time to focus on clinical care.

Royal Voluntary Service volunteers also support more than 200 patients each year through an On Ward service operating across four wards at Ysbyty Gwynedd. Volunteers provide companionship and offer guidance on patients’ practical concerns eg how to access additional help when they go home. They are also trained in wheelchair handling.

Step Up’ is being led by Sam Ward, our Director of Commissioned Services/Deputy Chief Executive. For more information about partnership working, get in touch below: 

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Royal Voluntary Service supporting the NHS

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Royal Voluntary Service... a national charity built on local volunteering, giving support to people to meet the needs of the day in the NHS and in our communities.

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