Heritage Bulletin blog
The Heritage Bulletin Blog ran from July 2012 to January 2020, covering a huge range of subjects, from a day in the archives, to extracts from the WVS bulletins, and histories of various WVS/WRVS services.
It’s 219 articles have become a valuable resource in themselves, why not search them or just browse to discover something new.
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the start of a New Year and perhaps for some the start of some New Year’s
resolutions. If one of those is researching a new project or discovering
something new we can help. In this week’s blog we provide a guide to using our
online resources to research the history of Royal Voluntary Service.
From an in-depth
analysis to a short overview of the history and origins of some of the charities most enquired about services.
fact sheets can be found on the Royal Voluntary Service website and include
- Hidden Histories of a Million Wartime Women - kickstarter updates
- Welfare work in
hospitals 1938 - 2013
- Origins of WVS
- WVS Housewives'
- One in Five
school resources pages Voices of Volunteering you’ll also find brief overviews
of many services including among others:
- Books on Wheels
- Clothing Depots
- Good Neighbours
- Lunch Clubs
- Services Welfare
mentioned above we have the Voices of Volunteering resources; these resources
are for teachers to use with students age 14+ studying Citizenship, PHSE,
English language and History or who are involved in extracurricular activities
such as the Duke of Edinburgh Award. Titled Citizenship
and Service, the activities and oral histories illustrate to
students the significance of volunteering through the volunteers’ own eyes and
how volunteering has adapted to the changing needs in society. The resources
are available free for all. Visit Voices of Volunteering: 75 Years of Citizenship and Service.
There is a
very handy list of some of the collections held in our Archives which you can
find on the Archive & Heritage Collections page.
As you are
already doing you can keep up to date with the Archive and find out about the
history of the Charity in this blog. An archive of these blogs is also available
on the right of the page. There is also access to the six volumes of the Heritage Bulletin printed between 2010 and 2012 which provide a variety of stories about
WVS and WRVS.
or not Social Media can be a fantastic resource for research and finding out
about what we hold in the collection that may not be found on the main website
pages. As well as a number of Facebook and Twitter posts we have also created a
small number of vlogs and videos on YouTube and podcasts and oral history clips
- The Hidden History of a Million Wartime Women
- A history of Uniform
- Three Heritage Bulletin Blogs
- Two 80th Anniversary Films
- Coloured Thread
- Archives and Motives
- Women in Green on the Silver Screen
- Clothing Store (Oral History)
- The Gift of Time
- Bromham Hospital Fire (Oral History)
been through our extensive collection of secondry sources and finding aids you
may want to look at some primary material. ArchiveOnline is a fully searchable catalogue
contains listings, many with preview images of a selection
of historical material housed in our Archive & Heritage
Collection. It is also the gateway to our digital, downloadable version of all
419 issues of the WVS/WRVS Bulletin from 1939-1974, over 60 Oral Histories and the 84,000 pages of the
WVS Narrative Reports 1938-1945.
also a guide available to help you use our extensive catalogue; Guide to searching the Archive Online.
Why not have
a go at running a search and see what you can find! We searched for New Year
there were 497 results including this 1963 New Year message from Lady Reading.
Enquiry Service and visiting
Of course if you are in need of help or can’t find what you are
looking for you can contact us through our enquiry service. Also if you are a
researcher and are interested in visiting the Archive & Heritage Collection
the collection is open by appointment only the first Tuesday and Wednesday of each month, 10:00-16:00 (closed for
lunch between 13:00-14:00). To ensure we can provide a high standard of
service, access is by appointment only and we ask that these are made at least
a month in advance. You can find more information here about this service.
We hope this brief
outline of what we can offer has given you food for thought and some New Year’s
Year from all of us at the Royal Voluntary Service Archive & Heritage
Once upon a time the role of an archivist was very clear, to preserve records for future generations to access. However more recently as I stated in the blog who are we?
“There appear[s] to be a move away from the traditional archivist protector of records and preserver of history with a set of core skills which stood them apart from the museum curator. In their place stands the postmodern archivist who is all things to all men, a heritage professional, throwing open the doors of the archive, engaging with the community and letting go of their control.”
With access becoming more important archivists have to find different ways to show off their collections. In the past this may have been allowing museum professionals to take part of the collection and display them. However it appears that in some cases the archivist must take on the role of the curator and interpret information form their collections making them user friendly and telling a story to the public. I am sure Jenkinson is turning in his grave but as I have said before it is now time for us to move away from the traditional theory and look to a new way of thinking.
One way of providing access to different audiences is to create an exhibition on a particular theme. Currently Royal Voluntary Service’s Compassion in Crisis exhibition is running at Wiltshire Museum until 24th June. The exhibition has taken the theme of WVS/WRVS/Royal Voluntary Services role in times of crisis using objects, photographs, documents, uniform, posters, cartoons and text. The story starts in 1938 and finishes in the modern day. Even though the exhibition tells you a story there are still hallmarks of the traditional archivist as this exhibit doesn’t always interpret the archival information allowing you to come up with your own view on the title Compassion in Crisis. If you would like to know more about the theme you can listen to Coloured Thread on SoundCloud.
Thus while Royal Voluntary Services Archive & Heritage team have strayed into the world of Museums and the world of the post-modern archivist there is still an element of the traditional archivist in their which demonstrates the two roles of archivists and museum professional are still separate and have different elements to them which make them unique. However don’t take my word for it why not interprets this for yourself by visiting Compassion in Crisis.
The Exhibition at Wiltshire Museum will run till 24th June, we hope you will take the opportunity to get a rare glimpse at some of the objects, uniform and records preserved by the Royal Voluntary Service Archive & Heritage Collection. If you have children we also have an exciting trail to follow round the exhibit and the chance to build a model emergency cooker.
If you would like to know more about the history of Royal Voluntary Service or WVS in Devizes during World War II there are lectures from Matthew McMurray and David Dawson on 6th and 20th June.
It may surprise you to learn that for three days last week the Archivist, Deputy Archivist and Archives Business Manager were setting up a new exhibition at Wiltshire Museum in Devizes. The Archive team have been planning this since the middle of last year writing content, selecting objects and preparing resources. Finally it is already in place ready to be seen by the public, this is a taste of what to expect from Compassion in Crisis.
In 1938 Lady Reading started to mobilise an army of women who would be essential in winning the Second World War. By 1941 this was over 1,000,000 who were often referred to as ‘the women in green’ because of their uniform and they were known for offering tea and comfort to all who needed it in a time of crisis. At the end of the war dangers to civilians didn’t just fade away and a new threat of nuclear war was ever on people’s minds.
The exhibition looks at the emerging role of WVS inemergencies during the war and how this developed in the post-war world. Part of the exhibition explores the One-in-Five scheme which aimed to educate one in every five women on what to do in the event of a nuclear attack. Women also joined the Food Flying Squads part of the Civil Defence Welfare Section. These women didn’t just have training exercises they also provided relief to those affected by floods in 1953. There were also other skills and services providedby WVS during the war which did not become obsolete in the post war era.
Dutch and Belgium refugees as well as evacuees had been helped by WVS; with the war, revolution and natural disaster in other nations fresh waves of refugees arrived in Britain in 1950s to 1980s. WVS or WRVS by the time Vietnamese, Ugandan Asian and Kosovan refugees arrived were always ready to comfort those in need and give them a safe place to stay. Compassion in Crisis looks at how WVS/WRVS showed compassion to refugees and gave them comfort intheir time of crisis. It also reflects on how voluntary service and what itmeans to be a volunteer has changed as we have moved into the twenty first century.
The Exhibition at Wiltshire Museum will run from the 7th May to 24th June, we hope you will take the opportunity to get a rare glimpse at some of the objects, uniform and records preserved by the Royal Voluntary Service Archive & Heritage Collection. If you have children we also have an exciting trail to follow round the exhibit and the chance to build a model emergency cooker.
If you would like to know more about the history of Royal Voluntary Service or WVS in Devizes during World War II there are lectures from Matthew McMurray and David Dawson on 6th and 20th June.
This month we have been taking part in #Archive30 along with many other Archives on Twitter. Each day has had a different theme and I thought those of you not on Twitter or who haven’t seen what we’ve been sharing might be interested in learning something new and finding out about the different things we hold. This is just a selection and some may surprise you.
Day 2 – Favourite Item
My favourite item from the archive has to be knitted doll Stella who kept me company while collecting #oralhistory and is now part of the collection #archive30
Day 5 – Something Small
#Archive30 day 5 something small which is difficult to choose because we have quite a lot of small items including all the items in this #ARP First Aid Box which forms a Model Rest Centre #WW2 #postwar #emergency includes a green model toilet.
Day 9 – Animal
#Archive30 day 9 #animal - during #WW2 WVS members collected dog hair to make wool for jumpers. This week's Heritage Bulletin #blog looks at some of the other clothing related work done by WVS and WRVS members in the 20th century http://www.royalvoluntaryservice.org.uk/hbblog
Day 13 – Journey to work
Day 13 - #archive30 day 13 Journey to work, some WVS members would travel to work in vans here is a model version from our collection. Green painted wooden WVS Model Van BUG 44T, metal wheels painted front and side windows, W.V.S. painted in red on side, back doors function. 1940-1960.
Day 18 – Friendship
Day 18 #Archive30 #friendship during our Voices of Volunteering #oralhistory project many #volunteers spoke of the camaraderie between themselves and other volunteers: https://www.royalvoluntaryservice.org.uk/about-us/our-history/archive-online/voices-of-volunteering …. #photo: Emergency Feeding Exercise, Velmore Camp (food Flying Squad) 1955
Day 20 – Something Fun
#Archive30 There are so many #fun things to choose from! Members of the WRVS Books on Wheels service enjoyed delivering books to those who had requested them. #volunteering #reading
A large green mocked up book with pages, titled 'WRVS BOOKS ON WHEELS' on the front cover and spine, mounted spine up on four wheels, the hubs of which contain the WRVS monogram in black on gold. Used for advertising the Books on Wheels service.
#Archive30 continues until the end of April why not see what else we are posting about by visiting @RVSarchives. Today’s theme is self-portrait.
WVS took on work for the
Armed Forces when it became a member of the Council of Volunteer War Workers,
in 1940 and established the Services Welfare Department. Most of the WVS’s work for the Armed forces was domestic including
canteens and darning socks. These services developed further in 1944 by
training WVS members to run clubs for Service Men overseas.
The NAAFI wanted WVS to run clubs for
soldiers in their barracks and the first contingency was sent to the Algiers
after the war ended. Women went to countries and continents such as: North
Africa and Italy; The Middle East; Germany; Austria; The Far East; Japan;
Korea; Cyprus; Kenya; Christmas Island; Singapore; Malaya and Hong Kong. Most of the members who went
out spent their time running the clubs but also had their own experiences which
they recorded in letters and diaries.
A member called Kathleen Thompson went to
India for 18 months to work in Deolali,
Randu and Raiputana. In 2016 the Archive received 93 letters written by
Kathleen about her time in India and this week we would like to share part of one
of those letters with you. An extra handwriting challenge for those who eagerly
await the monthly narrative Report handwriting challenge (though not as
7th March 1946 Letter no.8
Kathleen left India at the end of her contract with the
organisation in August 1947 but many more women went out to other countries as
part of Services Welfare which later included the Falklands and Canada. You can
find out more about WVS and WRVS Services Welfare on the Voices of Volunteering schools resources pages and searching Archive Online.
There appears to be a growing trend of debate on twitter; It’s
usually an hour during the day where like minded people discuss a topic using
#somethinghour. Now Archives appear to have jumped on the bandwagon with
#archivehour (not that jumping on the bandwagon is a bad thing). Unfortunately I
was unable to take part in the first #archivehour on 26th October as
I was in Russia. However the intriguing topic hosted by @ARAScotland was
digital preservation. One question posed was:
I would now like to answer this question from the perspective
of Royal Voluntary Service Archive and Heritage Collection’s digitisation
Over the years we have had a few digitisation projects including
the Bulletins, Narrative Reports, photographs, posters and now the publications
(more on that in a later blog). One reason for these projects was to provide
online access to our records as we cannot currently provide physical access to
the collection. Another reason was the general preservation of the physical
document, not the digital reproduction. Digitising means less handling of
fragile items and keeps them in the ideal environment rather than constant temperature
changes as they move from store to search room. This is digitisation providing access
to analogue/traditional archives to help preserve the originals. Therefore
digitisation is not digital preservation but preservation in its wider sense,
for Royal Voluntary Service digital preservation applies to its born digital
Interestingly we have very few born digital archives, a lot
of our records are still produced in a physical format. However we do have a
set of born digital records which have been mentioned several times; the Voicesof Volunteering Oral Histories and their transcript/summary sheets. The oral
histories were recorded as WAV the transcripts and summary sheets were typed as word
documents. Over time we will need to monitor how these records are kept the
word documents have already been converted to pdfs. An open source document
which follows archive standards of digital preservation and allows easy access,
they have at least three backups each. The WAV files are already at an archival
standard for audio records however the file format makes them two large for
access purposes we have created MP3 versions for Archive Online. Over time we
will need to make sure these files don’t become obsolete, corrupt or suffer
from bitrot as well as making sure they are not accidently deleted. This is
digital preservation protecting born digital documents from many dangers and
keeping them accessible for future generations.
In conclusion digitisation programmes are not digital
preservation because they are about access to original documents and digital preservation
is about protecting born digital records from destruction once they have made
their way to the archive. I am sure at some point someone will raise the
question is a digitised copy of a traditional archive a born digital record
i.e. an archive/document in its own right and therefore keeping it a case for
digital preservation. However I don’t have enough words in the blog to look at
this now it is a discussion for another day.
Learning to structure a catalogue for an accession at the Royal Voluntary Service
In my last blog
I wrote about my first experience of the accession process, for the
Royal Voluntary Service Archives & Heritage Collection, as I unpacked the
extensive records of the Ebley Silver Threads over 60s Club, that had been collated
by Mary Curtis the leader of the Gloucestershire Club from 1966 to 2008. In
this month’s blog however I turn my attention to my first encounter of structuring
and cataloguing, which began after the receipt of a signed gift agreement from
the collection custodian to transfer the documents to the archive.
The first step
was to design a suitable structure, so that the collection could be
incorporated into the searchable archive, based on the initial review of the
contents. It would have been a daunting task were it not for the helpful
beginners guide to hierarchical archive structures, included in volume 6 of the WRVS Heritage Bulletin, and the comprehensively mapped out catalogue
structure helpfully pinned to the archive storeroom wall. In the course of
reviewing the documents it had become apparent that despite the inclusion of
the personal records of Mary Curtis, detailing her association with the WRVS over
46 years, it should be classified as the records of a local office as it
covered the activities of the Stroud and Gloucestershire group over an
This meant that
the collection Fonds (WRVS) and Sub Fonds (LO) levels of the catalogue structure
were quickly in place, and the Series based on the location of the activity
could be determined. As Ebley is situated in the Stroud region of
Gloucestershire the question was therefore only whether the village was in the
rural or urban area. Surprisingly however, this was not a straightforward
answer as it appeared to be referenced both ways, but ultimately it was decided
that it was most often classified as being in the Stroud Urban District and so
the Series abbreviation was settled upon (STD UD). An abbreviation of Ebley
Silver Threads over 60s Club could then be slotted easily into the Sub Series
catalogue structure only needed to be developed into Files, Sub Files and if
appropriate Items. To aid this construction process a large sheet of paper was
found and an outline of what the collection should look like was mapped out
from the notes taken during the preliminary review.
As the bulk of
the collection was made up of the photographic records of the week long Club
holidays around the United Kingdom, which many members of the Club participated
in between 1970 and 2007, this became the first File (HOL) with the individual
locations as Sub-Files. This meant that the Sub File abbreviations could adopt
an existing structure used elsewhere in the archive. Other Files were also
incorporated for the Club Activities (ACTV) which were not associated with the
holidays, such as Easter Bonnet making or the more frequent activities such as
Christmas parties and day trips. For Member linked activity (MEMB) such as
gatherings for birthdays, weddings, anniversaries and departures another File
As a WRVS Local
Office there were also circular notices (CN) and regional publications (PUB) to
include (which would have a wider relevance within the archive) as well as the
Club records such as meeting minutes (MIN), general administration (ADMIN),
finance (FIN), publicity (PBY). All of these were references which had been
created previously in other catalogued projects and consequently the
utilisation of them for this collection helped maintain consistency across the
also needed to be space to incorporate the personal records of Mary Curtis
(CURM). This File included Sub-Files for all the letters and correspondence
(CORR), newspaper cuttings (NEWS), ideas and reminders (NOTES) she accumulated
in her role as Club Leader, as well as the recognition (AWARD) she received
over the course of her work with the older citizens of Ebley from 1962 to 2008,
as a dedicated member of the WRVS.
structure was complete the processing could begin with items carefully gathered
together and referenced in accordance with the entry into the archive catalogue
(CALM). Throughout this process the original order of the collection was
maintained in the physical files. Whilst the majority of the documents received
were incorporated into the catalogue, with only those not connected to the WRVS
Club or which were available in other archives excluded, only a selection of
the photographs from each of the holidays were included. No restrictions were
placed on how many photographs could be included in the final catalogued
collection but images were selected based on content or if annotations had been
added. Overall the selected photographs for cataloguing were those which it was
felt could visually record, describe and place the activities of the Club.
I have now
finished processing this accession (phew!) and the catalogue records will be
online next time we update the Archive Online pages. Until then I will be
applying my new skills to the Aylesbury Local Office Collection!
It’s been a while since we updated the online catalogue but never fear the archive team have been working hard to tackle the backlog and bring you more interesting and exciting records.
Cataloguing is one of my favourite activities as the Deputy Archivist I have been able to work on a few different projects over the past twelve months. The first was cataloguing the Central Registry files relating to the Good Neighbours scheme. The files contain information about how the scheme was set up in each region of WRVS in the 1970s and policy for the service. You can find them be searching Good Companions in the Keyword field (the schemes original name) and Central Registry in the category field of the advanced search.
Another series which I catalogued in six weeks (one day per week) and thanks to funding from Leeds Beckett University was the Circular Notices. This is a series of letters/memorandum circulated to regional administrators, county and county borough offices and all members from 1938-1974. They cover a wide range of topics from the ARP Animals Committee, Assistance for evacuees & Homeless Persons, WRVS Information Desks-Wimbledon and the Books On Wheels Film. In fact most of the services you associate with WVS/WRVS plus a few more can be found in these files. Search Circular Notice in the category field of the advanced search.
Our Archivist spends most of his time working hard to promote and develop the archive however during those rare quite periods he does get the opportunity to catalogue. This time he has chosen the ominous Miscellaneous Memoranda collection (yes I know a naughty word in archives). This series is made up of documents detailing wartime and post war work of WVS including the Personal Parcels Scheme, The Volunteer Car Pool and Rationing - Notes Compiled for Mrs Roosevelt. Search Miscellaneous Memoranda in the category field of the advanced search.
I can’t believe it’s been over 3 years since I was working on the project to catalogue all the reports written between 1938 and 1965. Now because of the wonderful support of 705 Kickstarter backers the reports written between 1938 and 1942 our Archives Assistant has now digitised and published the reports with their catalogue records. They can be downloaded by clicking on the red PDF icon where available. More Narrative Reports will be added to the catalogue by April 2018. You can access digital copies of the narrative Reports through our online catalogue searching your local area or county.
In March we brought you the blog What the does the Deputy Archivist get up to on Wednesdays? This discussed the work that went into cataloguing our large and varied collection of publications. Over the course of nearly 80 years Royal Voluntary Service has been producing publications to advertise their services and appeal for volunteers. The catalogue records for over 1000 leaflets, booklets, posters, cards, bookmarks and certificates are now available to search online. Using the advanced search look for services in the keywords field or the different types of publication in the category field.
The Archive team including our dedicated volunteers will continue to catalogue more material including photographs and local office material, so watch this space. If you have any quires about material in the collection please contact our enquiry service.
Nettles and broken gramophone records, just a couple of the things we don’t search for very often in the collection however this month both cropped up in our Twitter and Facebook accounts. Both were collected by WVS during the war, nettles for medicinal purposes as much needed herbs and gramophone records for recycling; at the time they would have called this salvage. Inspired by our social media posts and some comments from our followers I decided to embark on some research in the collection. I wanted to find out about Royal Voluntary Service’s relationship with nettles and gramophone records. This is what I found
If you type in the word nettle or nettles into the catalogue you will find 3 mentions in the Bulletin between 1943 and 1969.
In 1942 WVS started to collect much needed herbs for medicinal purposes to assist with the war effort. In that year, nationally, they collected 60 tons of the herbaceous perennial flowering plant. Along with dandelion leaves, burdock leaves/roots and elder flowers to name a few it was considered to be of secondary purpose but I’m sure they were collected with just as much enthusiasm as rose hips or valerian root. Nettles along with some other herbs don’t really get a mention after the war however they are referred to in the Bulletin in August 1960.
The article A London Herb Garden written by a Bon Viveur describes in detail the plans for a garden at a decrepit Georgian house in Blackheath. Part of the article discusses what the herbs they grow will be used for. This includes Cumberland and Westmoreland herb puddings a recipe which includes bistort and “nettles of course!” Today, I don’t think we always associate nettles as being useful or something we would consume and of course they can always feature in a well told story like MUM’S STAND-IN from March 1969.
[I] hoped that the recipients would tolerate my inexperience and help me out, which of course they did and if they felt any surprise that their regular helper wasn't there they never expressed it and perhaps enjoyed initiating a young stranger in the rituals of delivering Meals on Wheels. First problem-to find the right door-at No. 5 . . . Place. The slippery brick path lies between nettles on one side and rows of dustbins on the other side and the latch of the gate round the bend to the left is held by string, but the peeling kitchen door is ajar and the matches actually are behind the Ajax, and Mrs. D. seems really pleased to see the steaming steak and kidney pie going into the oven and the fruit and custard on a plate on the table. … But it is very hard to get away quickly from the flats for Mrs. F. is giving the baker's roundsman a cup of tea and she hurries to find another cup for me, but eventually reconciles herself merely to pressing two peppermints into my hand to help me on the way. Bang goes my diet!
This segment from an Oxford Narrative Report mentions broken gramophone records being collected for salvage. According to other sources this was for recycling into new records. However a quick search for gramophone records in the collection shows the WVS didn’t just collect broken ones for salvage. Those in Good condition were obtained for troop canteens, book depots and a Gramophone lending library at Scottish Headquarters.
You can read the rest of the Article from the Bulletin September 1944 online.
I hope you’ve enjoyed this odd assortment of stories about two completely unrelated topics and perhaps you’ll be inspired to conduct your own search of the online catalogue. Happy hunting!
Another year has come and gone and we now move into 1950 (in the Bulletin
) to take a look at, what was for the WVS, the usual, the unusual but never the mundane. We don't include every story so why not have a look at issue no 121 January 1950 on our archive online.
- A request for a dozen cuddly toys for Polish children was answered by a member who has four small children. A parcel was despatched next day.
- A Home Help, nicknamed the "Pied Piper " because of the many children she looks after, is giving a party for 20 of her past and present charges.
- An aged and garrulous caller caused temporary bewilderment by saying that her daughter, who went to work each day, left her a 'carrisole.' When the old lady said she was learning to cook one herself it was realised that she meant 'Casserole.'
- Every third Friday a tea party is held for all sightless people in the area, numbering between thirty and thirty-six. They come with their guides.
- An 'Open Air School ' to which W.V.S. sent American Seeds, grew a pumpkin weighing 21 lbs. It was 40 inches in circumference.
-During the National Savings Campaign week five W.V.S. members went to the Docks on pay day. They were well received and 36 new members of the National Savings Group were signed up.
- While driving a patient to hospital a Hospital Car Service driver noticed a cow which had just calved. The driver deposited her patient, and returned to find the mother and child still alone looking very cold and forlorn. She called at the farmhouse and informed the farmer, who was most grateful. He said that the event had happened much earlier than was expected and the observation and quick action of W.V.S. had been a godsend.
- An old lady who had been in hospital for 50 years received flowers from the W.V.S. Office, a plant from the Trolley Shop and a basket of fruit from St. Helen's Darby and Joan Club. A call from the same hospital on behalf of an old man who was well enough to go home but could not get the people at his lodgings to bring his clothes, was answered by a member who went and collected them for him.
-The manager of the local cinema has extended an invitation to all Darbys and Joans to attend his cinema, free of charge, on their respective birthdays and wedding anniversaries. An arrangement has also been made by him to collect and return them to their homes by taxi at the cinema's expense. Each member is allowed to take a friend.
- A party of 20 Polish women and 20 children, including 4 babies under 6 months, arrived at Oxford after a long journey from the North of England on the way to Fairford. They had two hours to wait and W.V.S. served them with tea and buns, and supervised washing facilities. The Station Master was helpful, allowing them to use a Church Army Hut in the Station Approaches and arranging with the Refreshment Room to supply tea, milk and hot and cold water. None of the women spoke English but they had no difficulty in conveying their gratitude.
- In three Darby and Joan Clubs, Health Visitors are to be on duty once a month to answer old people's health problems. If anything serious is mentioned they will be advised to go to their Doctor, but the Health Visitor will advise on such troubles as sleepless nights and indigestion.
- W.V.S. asked eight councillors whether they would like to form a rota and be available at the W.V.S. Office once a month to interview members of the public and this was agreed. The local press were notified that the service is available.
Happy New Year from the Royal Voluntary Service Archive & Heritage Collection