Privacy notice

Royal Voluntary Service is committed to protecting your privacy. This statement explains what, how and why we collect information about you, how we use it, the circumstances in which we may disclose it to others and the way we work to keep your information safe and secure. We want you to feel confident that your personal information is safe in our hands.

We will only use your personal information in accordance with data protection law applicable to England and Wales from time to time. We will never sell or rent your personal information on to third parties.

Under data protection law, when we use your personal information, we will be acting as a data controller. Essentially, this means that we will be making decisions about how we want to use your personal information and why.

We have appointed a Data Protection Officer whose details are below in section 3.1. As an organisation who also processes health and social care personal data, we have appointed a Caldicott Guardian who is responsible for ensuring that all personal confidential data is handled legally, ethically and responsibly.

Royal Voluntary Service is a primarily volunteer led organisation with a mission to inspire and enable people to give the gift of voluntary service to meet the needs of the day in communities. We are a registered charity (in England and Wales number 1015988 and in Scotland number SC038924) and a registered company (number 2520413). Our registered office is at the address below (paragraph 3.1). Royal Voluntary Service (“RVS”) is registered with the Information Commissioners Office with the reference Z9787450.) Reference to “we” or “us” mean RVS. We are a data controller and gather certain information about you. We are also a data processer and may process your personal data.